Privacy policy

Welcome to The Goldn Company, a fine jewelry company operated by The Goldn Company, LLC. This Privacy Policy describes how The Goldn Company (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from thegoldncompany.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy. Please read the Privacy Policy carefully before using the http://www.thegoldncompany.com website.

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

This Privacy Statement is incorporated into The Goldn Company Terms and Conditions for the Site by reference, as if set forth fully therein, which must be reviewed and accepted by you. The Site is not intended for children under the age of 18. It does not knowingly collect personal information online from visitors in this age group.

If you have questions regarding anything in our Privacy Policy, please contact The Goldn Company through the contact page.

1. HOW WE COLLECT AND USE YOUR PERSONAL INFORMATION-The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect. Except as specifically set forth herein The Goldn Company, LLC may collect: (a) the e-mail addresses of users that communicate with The Goldn Company via e-mail; and (b) information knowingly provided by the user through the Site in online informational sections, including any contact forms. The Goldn Company, LLC may also use Internet cookies and other identifiers or methods of web analysis (such as Google Analytics) to gather, store, and track certain information related to your visit to and activity on the Site. Cookies can be disabled at your discretion.  However, in order to access certain content, and products on the Site, you may be required to provide The Goldn Company, LLC with certain information, including your email, your address, and your phone number.

INFORMATION WE COLLECT DIRECTLY FROM YOU

Information that you directly submit to us through our Services may include:

• Basic contact details including your name, address, phone number, email.
• Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.
• Account information including your username, password, security questions.
• Shopping information including the items you view, put in your cart or add to your wishlist.
• Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

1. HOW WE USE YOUR PERSONAL INFORMATION- Personal information collected by The Goldn Company, LLC is used for limited purposes only. Information such as names, postal and e-mail addresses, phone numbers, and other personal information voluntarily provided to The Goldn Company, LLC may be added to The Goldn Company, LLC's databases and used for future contact regarding updates to the Site or new services provided by The Goldn Company, LLC. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites. The Goldn Company may need to contact you for additional information on orders, or questions regarding the information provided. In the outlining of these terms, you agree that The Goldn Company, LLC may use your personal information to contact with you.
   
   
2. SALES TAX- Sales tax is applicable on all orders shipped within the state of Tennessee. The rate fluctuates depending on the county the order is being shipped to.
   
   
3. PRODUCT AVAILABILITY – The Goldn Company, LLC is constantly updating our products on thegoldncompany.com. The products or services available on www.thegoldncompany.com may be misprized, described inaccurately, or unavailable at the time of purchase, and we may experience delays in updating information on www.thegoldncompany.com. We cannot and do not guarantee the accuracy or completeness of any information listed here in our website, including prices, product images, specifications, availability, and services. We reserve the right to make any changes to the following but not limited to, prices, product photos, services, availability and product description.
   
   
4. THIRD PARTY- To assist with our site and service, our website may contain links to third-party web sites or services that are not owned or controlled by The Goldn Company, LLC. This is beyond The Goldn Company control and bears no liability for the content, privacy policies, or practices of any third party web sites or services. When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies. Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices.
   
   
5. PROMOTIONAL DISCOUNTS, GIVEAWAYS AND DISCOUNT CODES- The Goldn Company, LLC reserves the right to discontinue all of the above aforementioned “discounts” and discount like activities at the discretion of The Goldn Company, LLC.
   
   
6. GOVERNING LAW- These Terms shall be governed and construed in accordance with the laws of Tennessee, United States, without regard to its conflict of law provisions.
   
   
7. CHANGES TO OUR SITE AND SERVICES- The Goldn Company reserves the right to make changes to, but not limited to the following, prices, services, the website, inventory, product photos, the privacy policy, shipping and handling. By continuing to access or use our website after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using our website.
   
   
8. COOKIES- Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites. Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.
   
   
9. USER GENERATED CONTENT-The Services may enable you to post product reviews and other user-generated content. If you choose to submit user generated content to any public area of the Services, this content will be public and accessible by anyone. We do not control who will have access to the information that you choose to make available to others, and cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available, or for the accuracy, use or misuse of any information that you disclose or receive from third parties.
   
   
10. SECURITY AND RETENTION OF YOUR INFORMATION- Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us. How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

For additional questions, please contact us through our Contact Page.